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At 3D Laser Gifts, we are confident that our products will exceed your expectations. In the event you want to return or replace your order, we do offer a 21 day return period for all online purchases. Returned items must be in their original condition and packaging. Also, a reshipping charge will be applied to all replacements. If your order arrives damaged or defective, please contact our customer service.
For further details, please review our Terms and Conditions:
- The product must be returned to us within 21 days of invoice.
- Please provide a brief written statement mentioning the reason for the return and your account details.
- The product must be in its original condition and box.
- Unfortunately, we cannot refund your return costs.
- Our money-back guarantee applies to both our individual customers and our commercial customers.
- A 20% designers fee applies to all personalized crystals.